Help Centre

We are here to help. Find answers to common questions or contact us directly.

Therapy Services

What types of therapy are offered?

We offer various therapy approaches including cognitive-behavioral therapy (CBT), family therapy, trauma therapy (EMDR), and career counselling with licensed psychologists.

How much does a therapy session cost?

Session costs vary depending on the therapist and type of service. Please contact us for more information on fees.

Are therapy sessions conducted online or in person?

We offer both options — online sessions via video call and in-person sessions at selected locations.

Community Workshops

What is the Ruang Rasa workshop?

Ruang Rasa is our community workshop held in third spaces like cafes, not clinics. We focus on psychoeducation and emotional regulation skills in a relaxed setting.

How much does it cost to join a workshop?

Workshop fees vary by topic and duration. Please check our Workshops page for the latest information.

Do I need prior experience?

Not at all! Our workshops are suitable for all levels, whether you are just starting your mental health journey or already familiar with these concepts.

Bookings & Payments

How do I make an appointment?

You can make an appointment through our booking form or contact us directly via WhatsApp at +6010 321 0163.

What payment methods are accepted?

We accept payment via bank transfer, e-wallet, and credit/debit card.

Can I cancel or reschedule my appointment?

Yes, please notify us at least 24 hours before your appointment for any changes or cancellations.

Privacy & Security

Is my information safe?

Yes, we prioritise your privacy. All personal information and therapy sessions are confidential and protected according to professional standards.

Who can access my information?

Only the therapist you choose and authorised staff. We do not share your information without your consent.

Still have questions?

Contact us directly and we will help you.

Hubungi Kami